Privacy policy

PRIVACY POLICY

Last Updated: June 17, 2026

At Gold Vital Life, your privacy is important to us. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website, purchase our products, subscribe to our communications, or otherwise interact with our services.

By accessing or using our website and services, you agree to the practices described in this Privacy Policy.

  1. INFORMATION WE COLLECT

We may collect the following types of personal information:

Personal Identification Information

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

Payment Information

  • Credit card and debit card details

  • Payment confirmations

  • Transaction records

Account Information

  • Username and password

  • Account preferences and settings

Order Information

  • Products purchased

  • Shopping cart activity

  • Order history

  • Returns and exchanges

Communication Information

  • Customer service inquiries

  • Reviews and feedback

  • Messages sent through our website

Technical Information

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Website usage behavior

  1. HOW WE COLLECT INFORMATION

We collect information:

  • Directly from you when placing orders or creating an account

  • Automatically through cookies and similar technologies

  • From payment processors and service providers

  • Through marketing and advertising platforms

  • From social media integrations and third-party partners

  1. HOW WE USE YOUR INFORMATION

We use your information to:

Order Fulfillment

  • Process and deliver purchases

  • Manage returns and exchanges

  • Provide order updates and confirmations

Customer Service

  • Respond to inquiries

  • Provide technical and product support

  • Improve customer experience

Website Improvement

  • Analyze website performance

  • Improve products and services

  • Personalize user experiences

Marketing and Promotions

  • Send newsletters and promotional emails

  • Share special offers and product updates

  • Display personalized advertising

Security and Fraud Prevention

  • Verify transactions

  • Prevent unauthorized access

  • Detect and investigate fraud

Legal Compliance

  • Comply with applicable laws and regulations

  • Respond to legal requests

  • Protect our rights and customers

  1. EMAIL MARKETING

By subscribing to our newsletter or providing your email address, you consent to receive:

  • Product announcements

  • Wellness tips

  • Educational content

  • Promotional offers

  • Company news and updates

You may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

  1. SMS MARKETING

If you voluntarily opt in to SMS communications, you may receive:

  • Promotional offers

  • Order updates

  • Product information

  • Marketing messages

Message frequency may vary. Standard message and data rates may apply.

You may opt out at any time by following the instructions provided in the message.

  1. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

  • Operate our website

  • Remember your preferences

  • Analyze website traffic

  • Improve performance

  • Deliver personalized advertisements

Third-party platforms such as Shopify, Google, Meta (Facebook and Instagram), TikTok, Pinterest, and other advertising partners may also use cookies and tracking technologies.

You may control cookie settings through your browser preferences.

  1. HOW WE SHARE INFORMATION

We do not sell your personal information.

We may share your information with trusted third parties including:

  • Shopify

  • Payment processors

  • Shipping carriers

  • Customer support providers

  • Marketing and advertising platforms

  • Analytics providers

  • Legal and regulatory authorities when required

These third parties may only use your information as necessary to perform services on our behalf.

  1. SHOPIFY SERVICES

Our store is hosted by Shopify Inc.

Shopify processes certain personal information to facilitate purchases, payments, website functionality, and analytics.

For additional information regarding Shopify's privacy practices, please visit:

https://privacy.shopify.com

  1. ADVERTISING AND RETARGETING

We may use advertising services provided by:

  • Google

  • Meta (Facebook and Instagram)

  • TikTok

  • Pinterest

  • Shopify Audiences

  • Other marketing partners

These services may use cookies and similar technologies to display advertisements based on your browsing behavior and interests.

You may opt out of certain personalized advertising through your device or browser settings.

  1. REVIEWS AND TESTIMONIALS

Customers may voluntarily submit reviews, ratings, photographs, videos, and testimonials regarding our products.

By submitting such content, you grant Gold Vital Life a non-exclusive, royalty-free right to use, reproduce, display, and publish such content for marketing, advertising, educational, and promotional purposes.

Individual results may vary and testimonials do not guarantee similar results.

  1. HEALTH DISCLAIMER

Gold Vital Life offers dietary supplements and wellness products intended to support general health and wellness.

Statements made on our website, product packaging, emails, advertisements, or marketing materials have not been evaluated by the U.S. Food and Drug Administration (FDA) unless specifically stated.

Our products are not intended to diagnose, treat, cure, or prevent any disease.

Always consult a qualified healthcare professional before beginning any dietary supplement, particularly if you are pregnant, nursing, taking medication, or have a medical condition.

  1. DATA RETENTION

We retain personal information only as long as necessary to:

  • Provide services

  • Fulfill legal obligations

  • Resolve disputes

  • Enforce agreements

  • Maintain business records

When information is no longer required, it is securely deleted or anonymized.

  1. CHILDREN'S PRIVACY

Our website and products are not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will promptly delete it.

  1. YOUR PRIVACY RIGHTS

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your data

  • Request data portability

  • Object to certain processing activities

  • Opt out of targeted advertising

To exercise your rights, please contact us using the information below.

  1. DATA SECURITY

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

  1. INTERNATIONAL DATA TRANSFERS

Your information may be processed and stored in countries other than your country of residence, including the United States.

Where required by law, we implement appropriate safeguards to protect transferred personal information.

  1. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational needs.

Any updates will be posted on this page with a revised "Last Updated" date.

  1. CONTACT US

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:

Gold Vital Life

Email: digital@goldvitallife.com

Address:
4500 Southwest 62nd Avenue
Miami, FL 33155
United States

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.