Refund policy

Return & Refund Policy – Gold Vital Life

Reporting an Issue

We hope you love our products, but we understand that sometimes things don’t go as planned. Please notify us of any issues with your order within 30 days of receiving it.

How to Request a Return or Refund

Please contact our customer service team and provide:

  • Your order number
  • The product in question
  • A brief description of the issue

Our team will guide you through the process to return the product or request a refund.

General Conditions

  • Gold Vital Life reserves the right to update or modify this policy at any time.
  • In some special cases, certain returns may be subject to a restocking fee. Please contact us before returning any items so we can assist you properly.
  • The replacement of a product or a refund does not constitute an admission of liability by Gold Vital Life. We reserve the right to fully investigate any claim that appears unfounded or fraudulent.

Customer Support Contact

For questions or assistance, please reach out to us at:

  • Phone Number: +15619135099
  • Business Hours: Monday to Friday, 9:00 a.m. – 5:00 p.m. (local time)